Patent Number: 6,167,128

Title: Method and apparatus for controlling a telephone system

Abstract: A remotely accessible telephone control system for connection to a telephone circuit from a telephone exchange. The system includes a detector for detecting signals on the telephone circuit, a signal generator responsive to control signals to produce predetermined signals and apply those signals to the telephone circuit; a memory; and a central processing unit programmed for monitoring signals on the telephone circuit as detected by the detector, accessing the memory and producing and applying predetermined control signals to the signal generator. The central processing unit also identifyies a call to the system from a remote user, identifyies an indication from the remote user for a desired call transfer, receives and stores a transfer number from the remote user, produces control signals to cause the signal generator to apply appropriate signals to the telephone circuit to complete a call to the transfer number, and further activating the telephone exchange to connect the remote user to the transfer number.

Inventors: Fuller; Robert M. (Redmond, WA), Epler; Frederick A. (Issaquah, WA), Manowski; Maxwell E. (Enumclaw, WA)

Assignee: Aspect Telecommunications Corporation

International Classification: H04M 1/665 (20060101); H04M 1/658 (20060101); H04Q 3/00 (20060101); H04M 1/65 (20060101); H04M 11/02 (20060101); H04M 11/00 (20060101); H04Q 7/14 (20060101); H04M 1/27 (20060101); H04Q 7/22 (20060101); H04M 1/66 (20060101); H04Q 3/54 (20060101); H04M 3/436 (20060101); H04Q 7/24 (20060101); H04M 3/42 (20060101); H04Q 3/62 (20060101); H04M 3/50 (20060101); H04M 1/00 (20060101); H04M 1/652 (20060101); H04M 3/38 (20060101); H04M 3/54 (20060101); H04Q 3/545 (20060101); H04Q 7/38 (20060101); H04M 3/527 (20060101); H04Q 3/72 (20060101); H04M 3/00 (20060101); H04M 3/56 (20060101); H04M 3/53 (20060101); H04M 3/487 (20060101); H04M 3/533 (20060101); H04M 003/42 ()

Expiration Date: 12/26/2017