Patent Number: 6,167,358

Title: System and method for remotely monitoring a plurality of computer-based systems

Abstract: A system and method for monitoring the operation of a plurality of computer-based systems connected to a server, each computer-based system having a microprocessor that executes one or more software applications is provided wherein a separate programmable nub gathers information about the computer-based system to generate black box data, the black box information is communicated over a communications link to a server upon the occurrence of a predetermined triggering event and the black box data is processed to generate data that is used to monitor the operation of the plurality of computer-based systems connected to the server. An apparatus residing on a computer-based system for remotely monitoring the computer-based system is also provided.

Inventors: Othmer; Konstantin (Mountain View, CA), Derossi; Chris (San Jose, CA)

Assignee: NoWonder, Inc.

International Classification: G06F 11/34 (20060101); H04L 12/24 (20060101); H04L 29/06 (20060101); H04L 12/26 (20060101); G06F 011/00 ()

Expiration Date: 12/26/2017