Patent Number: 6,311,162

Title: Interactive symptomatic recording system and methods

Abstract: An interactive computerized system and process for querying a customer regarding identification for both customer and equipment, such as an automobile, information, as well as problems related to such equipment and desired repairs and maintenance for the equipment, then compiling and processing the acquired information and thereafter preparing and printing work orders for the customer, the service advisor and the mechanics.

Inventors: Reichwein; Ernst F. (Littleton, CO), White; Joseph G. (Littleton, CO)


International Classification: G06Q 10/00 (20060101); G06F 017/60 ()

Expiration Date: 10/30/2018