Patent Number: 6,480,484

Title: Internet-intranet greeting service

Abstract: An Intemet/intranet-based arrangement for automatically retrieving andpresenting a greeting web page in response to a caller placing a call to acalled party. This greeting service provides the caller with informationrelating to the called party and gives the caller various options forcontacting the called party, redirecting the call or obtaining additionalinformation. In an illustrative embodiment, a greeting application programrunning on a caller terminal obtains an identifier, such as a URL, of thegreeting web page associated with the called party. This identifier isprovided to a web browser application program running on the callerterminal, which uses it to retrieve the greeting web page and display itto the viewer during the call. The invention is applicable to bothtelephone calls and IP calls. Some of the actions which may be taken bythe caller from the displayed greeting web page include selecting analternate destination for the call, selecting a covering party for thecall, paging the called party, leaving a message for the called party,conducting a textual chat with the called party, receiving call progressinformation, receiving private information intended only for the caller,and retrieving related documents.

Inventors: Morton; Michael D. (Howell, NJ)


International Classification: H04L 29/06 (20060101); H04M 3/436 (20060101); H04M 3/42 (20060101); H04M 3/50 (20060101); H04M 7/00 (20060101); H04M 3/54 (20060101); H04M 3/533 (20060101); H04L 012/66 (); H04M 003/42 (); H04M 003/487 (); H04M 003/50 (); H04M 003/527 ()

Expiration Date: 11/12014