Patent Number: 6,480,580

Title: User addressable computer telephony system

Abstract: Improved methods and arrangements are provided that allow for dynamic mapping of users to devices in a computer telephony system. The computer telephony system is configured to allow users to select any access device therein, regardless of location or type. The user then logs into the computer telephony system through the selected access device by identifying who they are, for example, by stating their name. Within the computer telephony system, the user's telephony characteristics are then dynamically assigned to the selected access device. As such, subsequent calls to the user are directed to the selected access device.

Inventors: Beswick; Antony Paul (Tustin, CA), Uyeno; Shelley Lam (Brea, CA)

Assignee: Ericsson Inc.

International Classification: H04M 3/42 (20060101); H04M 001/64 (); H04M 003/42 ()

Expiration Date: 11/12/2019