Patent Number: 6,941,269

Title: Method and system for providing automated audible backchannel responses

Abstract: A voice processing system comprises a processing device that processes and receives a stream of voice input as a user is speaking. A software program executes program steps for determining a predetermined pattern of speech and silence during processing of stream of voice input so as to play or present the predetermined backchannel response to the user. A method provides an audible backchannel response between the voice processing system and the user, while the user is speaking, in particular, recording a message. The method includes monitoring the message to determine a predetermined pattern of speech and silence based on timing between the speech and silence periods. Then, the method produces the audible backchannel response based on the predetermined pattern. An audible user interface includes a speech processor that processes or classifies an audio message in the telecommunication device as speech and silence frame while a calling party is speaking, in particular, recording the audio message to a called party. A control circuitry cooperates with the speech processor and responds to a predetermined pattern of the speech and silence segments so as to play the preset backchannel response in audible form to the calling party.

Inventors: Cohen; Harvey S. (Middletown, NJ), Rosen; Kenneth H. (Middletown, NJ)

Assignee: AT&T Corporation

International Classification: G10L 15/00 (20060101); G10L 015/00 ()

Expiration Date: 09/06/2022