Patent Number: 7,089,197

Title: System and method for verification of customer information entered via an Internet based order entry system

Abstract: A method for the verification of customer information entered via an Internet based order entry system, including the steps of generating an order list containing a plurality of call records corresponding to Internet based customer requests for a plurality of fulfillment items, said call records containing a plurality of data fields; storing said order list in a database; determining a plurality of search criteria; extracting a results list from said order list, said results list containing a plurality of matching call records that match said plurality of search criteria, said matching call records containing a plurality of data fields; comparing said plurality of data fields of said matching call records contained in said results list with a plurality of data fields contained in call records of at least one additional customer information database; verifying said results list as containing authentic customer information upon a match with said call records of said customer information database to release said fulfillment items; and denying release of said fulfillment items for those matching call records contained in said results list that do not match said call records of said additional customer information database.

Inventors: de Freitas; John E. (Denver, CO)

Assignee: MCI, LLC

International Classification: G06Q 30/00 (20060101)

Expiration Date: 8/08/02018