Patent Number: 7,103,795

Title: Testing platform integration methodology

Abstract: A method for automatically testing elements in a telecommunications network. An automated testing protocol is initiated based on the notification of a network event. When test results are received from the automated testing protocol, a trouble ticket is automatically opened containing the test results. The trouble ticket is then routed to the appropriate party. In embodiments of the invention, test results are logged, a database is queried to determine if the event has occurred previously, the trouble ticket is prioritized based on the severity of the event, and a time stamp is placed on the trouble ticket. The automated testing protocol and the event correlation database can be accessed through a graphical user interface. Multiple automated testing modules can be integrated into a single graphical user interface. Users can log in to prevent interference among users.

Inventors: Hansen; Kevin (Shawnee, KS)

Assignee: Sprint Communications Company, L.P.

International Classification: G06F 11/00 (20060101); H04M 3/22 (20060101)

Expiration Date: 9/05/02018