Patent Number: 8,819,696

Title: Method and system for processing work items

Abstract: A method and system for processing work items. Information identifying work items from a server responsible for handling work items based on a set of configuration rules is retrieved and stored in a cache that includes N containers. Responsive to a work item request from an application, searching is performed for matching work items in the cache. The work item request specifies n+1 criteria for work items such that n+1 is at least 2, wherein N is a product over a cardinality C.sub.i of criterion i from i=0 through i=n, wherein C.sub.0=1 and C.sub.i.gtoreq.2 for i=1 through i=n. Responsive to finding work item(s) matching the work item request, a piece of information is identified to the application the matching work item(s) from the cache. Information identifying work items of an allowable type of work item is stored in a respective container.

Inventors: Buesing; Rainer (Stuttgart, DE), Peinert; Christoph (Stuttgart, DE), Randt; Malte (Jettingen, DE), Seifert; Mathias (Stuttgart, DE)

Assignee: International Business Machines Corporation

International Classification: G06F 9/46 (20060101); G06F 7/00 (20060101)

Expiration Date: 8/26/12018